Monday to Friday: 8.30am to 5.30pm (Office is closed on Public Holiday)
What currency does ITOSHI accept?
Price display are in Malaysia Ringgit (RM), purchase can be made in any part of the world. Kindly please check on the delivery destination availability at "Shipping" page.
How much is the shipping fee? The shipping fee are calculated based on the weight of the product. You can check the total shipping fee upon checkout.
When will my order process and shipped?
All confirmed & completed order made before 12pm will be shipped on the same day. Order after 12pm will be process on the following working day.
Tracking number will update on order detail as soon as possible for customer to monitor parcel delivery status.
How long is the delivery time?
The parcel will takes 1-3 working day to arrive depends destination. Please refer to courier service for parcel tracking.
What is the payment method?
We support following payment option:
MOLPay Online Payment Gateway
MOLPay Cash at 7eleven
Interbank Transfer (Other bank to CIMB)
Third-Party Account (CIMB to CIMB)
Cash on collection
Kindly upload your payment receipt to order detail page for reference, payment verification will be done soonest possible.
How can i enjoy more discount? Coupon will be given during promotion, special event or membership reward, please keep update with our latest news.